Log A Service Call


Please read before filling out this service request form.

It is of vital importance you fill out the correct information on this form. Luxair require all the information requested in order to fulfill your service request.

If false information is given this can result in a call out fee for an engineers visit and a charge for parts to the repair the appliance.

Before you start this application you will require the full model number and serial number. This can be found by removing the metal grease filters on the hood and is located on a label inside the hood.


* Full Name

* Address

Eire Code

* Telephone

* Email Address

* Confirm Email

* When Was The Hood Installed?

* Model Number (starts with LA- )

* Enter Your Serial Number ( on label inside your hood)

* Is The Hood Ducted Or Recirculated?

* Size Of Ducting?

* Size Of Fuse Hood Is Installed On?

* Size Of Hob Hood Is Installed Over?

* Type Of Hob?

* Does The Motor Turn On?

* Does The Motor Increase In Speed

* Do The Lights Work?

* Have The Motor Flaps Been Removed During Installation?

* Has The Ducting Been Disconected And Motor Run Without?

* Please Describe The Fault In Detail

* Who Is Logging The Call

* Where WasThe Appliance Purchased From?

* Please Enter The Code

Submit Your Request
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